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Don’t Sweat Over AWS Downtime

Don’t Sweat Over AWS Downtime

Last yr on August 31st, AWS’ Virginia-based datacenter (AWS US-EAST-1) went down due to an influence failure. The back-up mills began failing inside an hour or two, which ended up in dangerous information for a lot of clients who had been instructed by AWS that they’ve completely misplaced their information.

This could be one of many excessive instances, however AWS downtime shouldn’t be a rarity. According to Michael Bilancieri, SVP Products and Marketing of SIOS Technology, clients with simply a mean of three situations in EC2 expertise downtime at the very least as soon as a month. With a bigger set of techniques, that turns into a really important quantity of downtime on a yearly foundation.

The cause for this downtime is the truth that many frequent system impairments and software program points aren’t lined by cloud vendor service degree ensures or addressed by cloud administration instruments.

DevOps engineers need to spend most of their treasured time retaining their situations up-and-running, as an alternative of investing their time on enhancing apps that add enterprise worth to their customers. “The challenge for DevOps engineers is that they don’t know when something’s going to go down, so they have to monitor these systems constantly to see when something does happen and then take action,” mentioned Bilancieri.

Without a strategic information restoration plan, companies not solely threat shedding their vital information, in addition they lose worthwhile assets on issues that don’t add any enterprise worth.

AWS instruments and companies for top availability and information restoration
AWS does have some companies and instruments that clients can use for information restoration and excessive availability, however they’ve their very own limitations. Some instruments, like CloudWatch, do monitoring whereas different instruments do corrective actions. Oftentimes, these require guide intervention, scripting, and upkeep. From a managed service standpoint, there are lots of distributors on the market that present software monitoring companies and system monitoring companies.

That’s the place SIOS AppKeeper enters the image. After a profitable launch on AWS Japan, SIOS is now bringing its AppKeeper to AWS within the US.

AppKeeper ensures availability of functions and techniques operating in AWS EC2 environments. It repeatedly displays particular companies inside the working system and inside the software and establish when there are points. If one thing goes fallacious, AppKeeper takes corrective motion, relying on the configuration, to treatment the issue. “What we found is that about 85% of failure scenarios that customers experience are being addressed with AppKeeper,” mentioned Bilancieri.

AppKeeper not solely brings SIOS information restoration capabilities to AWS clients, it additionally permits them to leverage present companies and instruments. Vendors can combine AppKeeper with their very own options to make the most of and benefit from the capabilities and produce that data into their very own product to allow them to supply companies to their finish clients.

“They can embed AppKeeper and integrate it with their existing tools, existing dashboards and interfaces and it drives more automation for them to get better results and higher service level agreements to their customers,” mentioned Bilancieri.

The worth that AppKeeper brings to AWS is that it automates that complete technique of discovery, set up on the level of configuration, monitoring, and corrective motion. It takes the onus off of an administrator to set it up, keep it, and proceed to watch and do any corrective motion crucial as time goes on.

Making life simpler for DevOps groups

There’s so many issues that DevOps groups need to look into and keep: getting new techniques in place, retaining issues up to date, monitoring for failures, and monitoring alerts.

And when one thing fails, they expertise a deluge of alerts coming in at them which they need to establish and examine in the event that they pose a downtime and whether or not they have already been remedied or must be addressed. AppKeeper takes an entire set of these service alerts from AWS out of their day-to-day monitoring job.

DevOps groups can nonetheless monitor all these actions by way of the AppKeeper console, however they don’t have to reply and react to them. They can configure AppKeeper to really take motion on their behalf. They can put extra of their devoted focus and time on different extra vital issues whereas AppKeeper maintains their software availability.

AppKeeper covers a variety of companies and functions. It doesn’t have to immediately combine with functions. It can truly look within the working system of an occasion (Windows or Linux operating an EC2) and establish the companies operating there. It displays each system and software companies resembling SAP, Sequel, Oracle, PeopleSoft, and so on.

If these are operating as system-level companies, AppKeeper will establish them, monitor them, and ping them to verify in the event that they’re energetic and responsive. If they’re not, it could actually take motion on that.

Some of the capabilities of SIOS AppKeeper embrace:
· Eliminates guide intervention by monitoring and proactively responding to service outages on AWS EC2 situations.
· Reduces downtime with automated restarting of EC2 companies or rebooting of situations when companies grow to be unavailable.
· Reduces prices and meets SLAs with automated remediation of service outages.
· Fast and simple setup course of. It takes just a few minutes and no software program to put in. Users merely connect with their AWS account and choose which situations and companies to watch, and the extent of safety they need.

Availability and pricing
AppKeeper is a cloud-based SaaS providing. It’s licensed at $40 per occasion per 30 days. Customers can check out a totally functioning model free of charge on a few of their AWS situations.

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