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How to Fix Your AirPods When They’re Not Working

How to Fix Your AirPods When They’re Not Working


AirPods slicing out, not working, not connecting, or skipping? Here are some widespread AirPods issues and their straightforward options. Whether your concern is with Airpods, AirPods 2nd Generation, or AirPods professional, we have got you lined. Between sharing your AirPods with different folks’s gadgets and utilizing two units of AirPods with one iPhone, you will get a variety of mileage out of your set. But although they’re usually extra dependable than different true wi-fi headphones, you will nonetheless generally want to do some AirPod troubleshooting. We’re right here to assist.

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Related: Apple AirPods, AirPods 2 & AirPods Pro Guide: Charging, Pairing, Setting Up, Using, More

How to Fix Your AirPods When They’re Not Working

What’s In This Article:

AirPods Keep Cutting Out

If you are having AirPod connection points the place the audio stutters or skips, you are not alone. Even although the AirPods can generally function up to 100 ft away from their paired iPhone, in follow, bodily obstacles and interference typically get in the best way. Wireless methods are susceptible to this sort of downside, and plenty of folks report it. Here are the steps to strive:

  1. Put your AirPods of their charging case, shut the lid, wait just a few seconds, after which take them out and take a look at them once more. This tells the AirPods to reset their wi-fi connection to one another and your iPhone.
  2. Try shifting the AirPods shut to the iPhone. If this works, then the issue was most likely radio interference or a low battery.
  3. Make positive your AirPods are charged. A low battery stage could make connecting tough, particularly with older AirPods.
  4. Turn off Bluetooth after which flip it again on once more. You can do that from the Control Center. (see How To Open the Control Center). Simply faucet the Bluetooth icon to toggle it off, wait just a few seconds, after which flip it again on once more.

    airpods keep cutting out: iPhone control center with bluetooth icon highlighted.

  5. You may strive turning off your iPhone’s Wi-Fi whilst you’re listening. This will cut back radio interference. Obviously it is not a long run answer, but when it really works you then might be sure that radio interference is your downside. 

    AirPods cutting out: iPhone control center with wireless icon highlighted

  6. Look for different sources of radio interference in your atmosphere, similar to microwave ovens, cordless telephones, walkie-talkies, or fluorescent lights. If you’ve got one in all these, then strive shifting farther from it or turning it off.
  7. Reduce radio interference in your house by switching your Wi-Fi router to one which makes use of the 5.zero GHz band as an alternative of the two.four GHZ, and when you have a 5.zero GHZ Wi-Fi community, setting as lots of your gadgets to use it as doable.

Explanation: Bluetooth and AirPlay (your AirPods use each) are radio applied sciences that transmit on the two.four GHz bandwidth, a band additionally utilized by 2.four GHz Wi-Fi. Each time a Bluetooth or AirPlay system establishes a brand new connection, it scans the two.four GHz vary for an unused ‘quiet’ portion of the band. With numerous computer systems and Bluetooth gadgets in the identical space, the band can get noisy, like a room through which everyone seems to be shouting info backwards and forwards. When you flip Bluetooth off in your iPhone, every part linked to your iPhone disconnects and falls silent. When you flip it again on, all of them scan the vary for a quiet portion to use. What that does not work, it might probably assist to change gadgets out of the two.four GHz vary and into the 5.zero GHz vary.

If your downside persists although you’ve got visited a number of environments, then it most likely is not a wi-fi interference downside. Let’s strive some bodily and software program fixes.

Make Sure Your AirPods Are the Default Audio Device

To do that:

  1. Put in your AirPods and begin some music.
  2. Open the AirPlay menu, which you’ll be able to entry by tapping the AirPlay icon right here pictured within the management middle, but additionally accessible in your audio participant app.


  3. Make positive your AirPods are checked.

    AirPods skip: iPhone AirPlay menu with AirPods highlightedAirPods intermittant: iPhone AirPlay menu with AirPods selected

Additional Steps to Stop Your AirPods from Cutting Out:

If it is nonetheless not working consistantly, strive these additional methods:

  1. Clean your AirPods (beneath). This can clear up a shocking variety of issues.
  2. You might want to test your Call Audio Routing settings
  3. Reset your Airpods. It’s fast and fairly straightforward, and infrequently solves a number of issues.

AirPods Not Connecting with iPhone

Not to fear. If your AirPods, AirPods 2nd Generation, or AirPods Pro will not join together with your iPhone or iPad, simply work your approach down this listing of strategies. You do not want to do all of them. Stop when the issue appears resolved.

  1. Update your system to the most recent working system. Your iOS gadgets want to have iOS 12.2 or later. Android, Windows, and different gadgets are normally extra secure, and infrequently have higher connections once they’re up to date.
  2. Make positive that Bluetooth is on: open the management middle and test to make certain the Bluetooth icon is highlighted (see above).
  3. Put the AirPods again of their case and test that the indicator gentle is on. If it is off and won’t come again on if you open the case once more, then the battery of the charging case could also be useless. Try charging the AirPods case.
  4. If your case is useless, then make certain the cable (or wi-fi charger) you utilize to cost your AirPod case is working. Try it together with your iPhone and make positive the iPhone begins charging. You may like to know the way to test the standing of your AirPods once they’re linked, to forestall this sooner or later.

Close the case with the AirPods inside. Wait not less than thirty seconds. Then unlock the iPhone and open the AirPods case close by. If your iPhone would not pop up a connection dialogue, then maintain the button on the again of the case till the standing gentle flashes amber after which blinks white. Then shut the case and open it once more subsequent to your iPhone. A popup window ought to seem to lead you thru connecting. Hopefully, that solves your downside!

AirPods not connecting: New AirPods Connection 1AirPods not connecting with iPhone: New AirPods Connection 2

  1. If that did not do it, then Reset your AirPods. This returns them to manufacturing facility settings. It’s each straightforward and fast to do, however it’s harmful of your settings, so you could then want to title your AirPods and alter your AirPods settings.

AirPods Won’t Connect? Tell your Devices to Forget them, then Reconnect

  1. If all of your Apple gadgets are logged in to iCloud with the identical Apple ID, you then solely want to do that on one system. All the opposite Apple gadgets utilizing the identical Apple ID may even overlook the AirPods.
  2. To overlook your AirPods in your Apple Watch, open Settings > Bluetooth.
  3. Tap the Info icon subsequent to your AirPods (it seems to be like a circled i).
  4. Then faucet Forget this Device.
  5. To overlook your AirPods in your Mac, open System Preferences
  6. Select Bluetooth
  7. Then click on the X subsequent to the AirPods.
  8. Now that every one different gadgets have forgotten the AirPods, restore the AirPods together with your iPhone utilizing the directions above.

AirPods Not Connecting with Computer

It might be tough to get your AirPods to join together with your Mac. Sometimes if you open the case and produce it close to the pc, the AirPods by no means seem within the Bluetooth menu, so you possibly can’t pair them. Here’s a workaround: make certain your Mac and your iPhone (or iPad) use the identical Apple ID and are linked to the web, after which:

  1. Pair your AirPods together with your iPhone (or iPad) by bringing them shut collectively, opening the AirPods charging case lid, and following the on display screen prompts.
  2. Close the AirPods case.
  3. Wait till the AirPods disappear out of your iPhone or iPad’s AirPlay menu.
  4. Check your Mac’s Bluetooth system listing. Your Apple ID and iCloud could synchronize your iPhone’s data of the AirPods to the Mac.
  5. When this occurs, you will see your AirPods within the Mac’s Bluetooth gadgets listing (System Preferences > Bluetooth). 
  6. You might need to reboot your Mac if it would not seem straight away.

Find a Lost AirPod

Can’t discover an AirPod? No downside! Follow the straightforward steps on this article: How to Find a Lost AirPod.

One AirPod Not Working

It appears that lots of people expertise the left AirPod not working, however even when it is the proper one for you, we have got the proper recommendation for you. All of the explanations listed above below AirPods Cutting Out could be chargeable for this. Still, if that silent AirPod is not turning on in any respect, there are just a few additional steps to strive.

  1. Open the Settings App.
  2. Tap Bluetooth.

    Airpod troubleshooting: The Settings app highlighted on an iOS desktop.Left airpod not working: The Settings App in iOS with the Bluetooth option highlighted

  3. Tap the circled i subsequent to your AirPods.
  4. Tap Forget This Device

    One Airpod failing: The Forget this option highlighted in the Bluetooth settings for AirPods on iOS

  5. Return the AirPods to their charging case, shut the lid and wait half a minute or so. Then open the highest once more. 
  6. Press and maintain the button on the again of the AirPods till the standing gentle begins blinking white.
  7. Reconnect your AirPods by bringing them close to your iPhone and opening the lid.
  8. If that does not work, then go to the identical Bluetooth settings menu as above and toggle off Automatic Ear Detection. The AirPods solely begin taking part in audio as soon as they detect that they have been positioned in your yr. If they are not accurately figuring out whether or not they’re in an ear or not, then one may not activate. Turning off Automatic Ear Detection will imply they keep on on a regular basis they are not of their case. That will adversely have an effect on the battery life because the AirPod will not go to sleep if you take it out of your ear. 


Got earwax in your AirPods? Don’t fear, I will not present you gross photos of my AirPods. You know what it seems to be like. Cleaning your AirPods can clear up issues that do not on the floor appear associated, like connectivity points and faint audio. It’s additionally hygienic! Let’s get began.

  1. Clean your AirPods by gently wiping them down with a lint-free fabric (such as you would use on eyeglasses). 
  2. Do not use water, and particularly don’t use cleaning soap! You may trigger everlasting harm. The AirPods Pro are waterproof, in contrast to earlier fashions, but it surely’s nonetheless higher not to use water or solvents when cleansing them. The water resistance wears out over time, and will probably be severely examined by any cleaning soap or related agent. Instead, for unhealthy stains you possibly can flippantly dampen your lint-free fabric, however if you happen to do, then don’t put your AirPods again into their charging case till they’re positively very completely dry! Water within the charging case can case electrical shorts that can wipe out your AirPods.
  3. If you want to get gunk out of the speaker gaps, strive utilizing mounting putty (similar to this) to seize that gunk and elevate it out. Mounting putty needs to be thick sufficient to not depart any of itself behind in your speaker floor, and the blue colour will distinguish it from the gunk.

Hopefully this troubleshooting information has helped you clear up your downside. If it hasn’t you most likely want to contact Apple assist. Good luck!


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