Motorola told iFixit not to do a teardown of our broken Razr : Android
Engineer in one other trade that offers in guarantee right here (not PR or something although):
Having anybody exterior of your organization carry out a root trigger evaluation is rarely a dependable or good possibility. While they might be consultants in the subject material, they may by no means be consultants on the particular design you created. The possibilities of them drawing correct conclusions is a roll of the cube. They do not have the details about manufacturing tolerances, previous downside historical past, recognized points, or the fault tree evaluation for the particular downside in your particular design. And if another person tears aside your product, then they may destroy any probability you’ve gotten to do a complete evaluation your self and get the knowledge you want to make enhancements. They will primarily contaminate crime scene so to communicate so you will not have the option to clear up the crime.
So Motorola is 100% justified in wanting to do the teardown themselves.
Now did Motorola deal with the communication of the scenario nicely? Probably not, however Inputmag is reaching right here a bit, I believe. Drama drives clicks