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New Windows 7 Bug a Real Turnoff | SMB

New Windows 7 Bug a Real Turnoff | SMB

By Jack M. Germain

Feb 11, 2020 four:00 AM PT

For the second time since Windows 7 reached the tip of assist on Jan. 14, a bug is inflicting bother for customers nonetheless clinging to the working system.

The first bug, associated to setting a wallpaper picture, turned desktops black. This new bug prevents Windows 7 customers from shutting down or rebooting their computer systems.

Microsoft’s Windows 7 assist now’s restricted to eligible paid plans. Only industrial prospects paying for prolonged assist get fixes for Windows 7 issues.

However, the corporate relented final month and launched a patch to repair the black display difficulty.

Microsoft has not indicated if it is going to make one other exception and supply a free patch to repair this present Windows 7 bug.

The obvious reason behind the wallpaper black display downside was one of many final deliberate Windows 7 updates. So far the reason for the brand new downside is unclear.

This newest downside generates a popup message on affected customers’ screens that reads, “You don’t have permission to shut down this computer” once they try and shut down or reboot.

“The impact here is that Windows 7 users have a serious inconvenience to work with. This is almost as if Microsoft wants people to upgrade really bad,” mentioned Thomas Hatch, CTO of

“Frankly, the only way to move forward safely with Windows 7 is to upgrade,” he informed the E-Commerce Times.

Workarounds Exist

Users on numerous boards are sharing procedures to treatment this latest Windows 7 downside, however no single suggestion is a cure-all for each shutdown or failure to reboot.

“I’m not finding this to be a threat, especially since there are workarounds. More so, servers are very rarely rebooted or shut down,” mentioned Chris Morales, head of safety analytics at

He can’t keep in mind the final time he shut down his laptop computer apart from rebooting it on the final patch replace, he informed the E-Commerce Times.

The newest downside with the Windows 7 difficulty is simply a handbook consumer shutdown failing, Morales mentioned.

“Ultimately, I see this being fixed fairly quickly. Honestly, I would be surprised otherwise,” he added.

A speedy repair in the end could rely on Microsoft’s willingness to offer one other free patch regardless of its resolution to supply paid assist solely.

As of this writing, Microsoft has not answered our questions on what’s inflicting the issue or whether or not the corporate will present a free patch to repair it.

Or Not so Fast

Despite being unsupported, many individuals nonetheless use Windows 7. This may very well be as a result of they don’t belief Windows 10 or they’re simply bored with updates, prompt Anh Trinh, managing editor of
GeekWithLaptop computer.

“Since they are using an unsupported OS, Microsoft won’t likely care about it and will leave the problem,” he informed the E-Commerce Times.

Even if Microsoft makes an exception and updates this Windows 7 downside, there will probably be future issues, Trinh warned.

“Luckily, the bug this time has many workarounds. So, in my opinion, it becomes more of a minor inconvenience rather than an actual problem,” he mentioned.

You additionally must take into accounts that Windows 7 is extra vulnerable to cyberattacks, viruses and bugs, due to the shortage of assist and growth it will get. Inevitably the most effective answer is to maneuver on, Trinh famous.

Trial and Error Workarounds

One suggestion bouncing across the Internet for the reason that new Windows 7 downside surfaced over the past two days includes creating one other admin account if a second one doesn’t exist already. Then log into that account and log again into the default admin account. A standard shut down or reboot ought to consequence.

Another workaround, which
Quick Heal describes intimately right here, includes modifying a key entry within the Group Policy Editor. Here is the method:

  • Press Windows+R to open the Run window. Then sort: gpedit.msc and press Enter to entry the editor window.
  • In the Group Policy Editor window go to: Computer Configuration > Windows Settings > Security Settings > Local Policies > Security Options. In that window, search in the proper panel for “User Account Control: Run all administrators in Admin Approval Mode” and click on on that possibility.
  • In the brand new window that opens, choose “Enable.”
  • Now reopen the Run window (Windows+R), sort “gpupdate /force” and press Enter to replace all group insurance policies.
  • Restart or shut down your system usually.

“If you can’t turn off after the gpupdate, then kill (that operation) and rerun Explorer.exe from the Run dialog,” mentioned Banish Angural, proprietor of
Social Media Fellow.

Other Approaches

The shutdown/reboot failure in the end could have just one answer — a laborious reset. That was the one treatment for a variety of his agency’s shoppers, mentioned Rich Spinelli, principal at
Core Technologies.

“The solution was to do a hard shutdown, restart the PC, go through local admin account — away from the active directory Windows domain. Then do a disk check to address any corruption issues that may have been caused by the sudden shutdown,” he informed the E-Commerce Times.

A much less profitable suggestion, in response to some Windows 7 consumer studies, is to disable Adobe replace companies. A latest Adobe replace is a potential reason behind the problem, Angural informed the E-Commerce Times.

Two different fast fixes that will work are 1) urgent concurrently the CTL+ALT+DEL keys a number of occasions. Then click on the pink icon within the decrease right-hand nook of the display; or 2) log out the present session by urgent Windows+L after which click on on the pink icon within the decrease right-hand nook of the display. Or run the Group Policy Editor from the command line to pressure permissions.

Of course, you may simply pull the plug — actually. Unplugging the pc will permit you to reboot. However, it’d foul up a few of the Windows 7 processes nonetheless operating. In flip, that would trigger file corruption to be found once you reboot.

“While it is not a great band-aid for this problem, many users do not realize that you can shut a computer down by holding down the power button for 5-10 seconds. This will hard power down your system and is not considered the best approach, but it will get the thing shut down,” mentioned SaltStack’s Hatch.

Final Solution

Windows 7 is a cybersecurity nightmare on many ranges, beginning with Microsoft dropping assist for Windows 7 final month, in response to Luka Arezina, editor-in-chief at
DataProt. Assuming the companies utilizing Windows 7 don’t rely closely on Internet safety — equivalent to your native ironmongery store or mother and pop retailers within the neighborhood — Windows 7 will do the trick.

“My best tip as a former Windows 7 user is to put the computer to hibernate if it allows for it. Either way, there will be no future updates, so you’re not losing much if your PC never shuts down,” he informed the E-Commerce Times.

Keeping it on 24/7 isn’t ideally suited both, as it is going to drain your electrical invoice and put on down the hardware sooner. In the worst-case state of affairs, no less than unplug the monitor or shut down the show whether it is a laptop computer, to maintain it from overheating, Arezina advisable.

Given the complexity of at this time’s viruses and exploits, he doesn’t advocate utilizing Windows 7 in any respect, if potential. However, if you’re utilizing Windows 7, be certain to have an antivirus program arrange, he mentioned.

Ideally, Windows 7 customers ought to have antivirus safety put in as a browser add-on as properly, since many new exploits goal the common Internet consumer. With energetic shields, no less than you’ll be protected against any malicious hyperlink or browser hijack that you just would possibly by accident encounter whereas shopping the Internet, he defined.

Weighing Fixing vs. Upgrading

This present Windows 7 bug can have an effect on any variety of companies and people with totally different ranges of severity, Angural prompt. Using an unsupported system is a large downside. Having a bug in it may be a nightmare for the enterprise homeowners.

“The extra cost of fixing this bug by a third-party developer can cost a huge amount of money to them,” he mentioned.

The Windows 7 retirement is a extremely seen instance of what’s taking place with many techniques and purposes throughout company America. Most companies function a number of purposes, all of which reside someplace on the continuum of growth, upkeep and retirement, mentioned Tom DeSot, CIO of
Digital Defense.

“During the latter two stages, patch updates are often required. While some updates can be automatically performed via subscriptions, others require the manual identification and implementation of patches as they become available,” he informed the E-Commerce Times.

This is very true of retired or end-of-life purposes, DeSot mentioned, together with those who a firm could also be transitioning away from however continues to be utilizing.

Jack M. Germain has been an ECT News Network reporter since 2003. His predominant areas of focus are enterprise IT, Linux and open supply applied sciences. He has written quite a few critiques of Linux distros and different open supply software program.
Email Jack.

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