People Who Left Devices at Apple Stores for Repair Can’t Get Them Until Stores Reopen
All of Apple’s retail areas outdoors of Greater China are closed proper now, and clients who left their gadgets for restore are unable to select them up till the shops reopen, an Apple spokesperson confirmed to Business Insider.
Apple closed all of its shops on Saturday, March 14, however stayed open for a couple of additional days to permit clients to select up gadgets ordered for in-store pickup or that had been at the shop for restore. There had been, nevertheless, some individuals who weren’t in a position to make it into shops to get their gadgets.
“We made every possible attempt to get people’s products back to them,” an Apple spokesperson stated. “There certainly are people that, for whatever reason, did not pick up their products before we closed and their products are at our stores.”
Apple’s shops are closed “until further notice” with no particular reopening date, and an Apple spokesperson stated there isn’t any protocol in place for folks to get their gadgets till the shops reopen. Apple initially deliberate to reopen on March 27, however later up to date wording on its web site with a much less particular timeline.
Apple is working with clients who had their gadgets despatched to a restore middle to get them despatched again to their houses moderately than to retail shops for pickup.