Should Apple make exceptions to their warranty policy due to the Global Pandemic of COVID 19? : apple
I’m presently coping with Apple assist in try to have a faulty set of AirPods Pro changed that I bought just a few months in the past, so they’re below warranty. I’m instructed by Apple assist that I can’t use the mail-in alternative choice until I can supply a money maintain, equal to the worth of the product.
Needless to say, developing with that sort of money will not be an choice for a lot of of us proper now due to lay offs, unable to work due to the coronavirus and many others. The solely choice this leaves for Apple clients is to go into public to declare their warranty replacements placing the public at risk by means of elevated threat of spreading COVID 19.
I feel exceptions ought to be made due to these circumstances! Provide us with a means to make the most of mail-in warranty alternative with out requiring a money maintain!
(Many of you’re saying they require the money maintain so that you just don’t preserve each pairs. I perceive that. However I nonetheless don’t perceive why they will’t, at the request of the buyer, have the buyer ship their faulty merchandise first and ONLY ship out a alternative as soon as their supply has been verified. This looks like a easy repair to me that retains clients from having to exit in public, whereas additionally offering them with a alternative in an inexpensive timeframe.)